This Privacy Policy governs the collection, storage, processing, transfer, and usage of your personal information when you access or use www.h2digitants.com

This document (“Privacy Policy”) is an electronic record in terms of the (i) Information Technology Act, 2000; (ii) the rules framed thereunder as applicable; and (iii) the amended provisions about electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This Privacy Policy is published in accordance with the provisions of the Information Technology Act, 2000, and the rules made thereunder that require publishing the rules and regulations, privacy policy and terms of use for access or usage of our Website www.h2digitants.com (the “Website”).

The Website is owned and operated by H2 Digitants (“the Company”), operating from Raikhad, Ahmedabad – 380001.

This Privacy Policy covers: (i) the personal information collected from the users through the Website; (ii) the purpose, means and modes of usage of such information; and (iii) how and to whom such information, which has been collected, will be disclosed.

For this Privacy Policy, wherever the context so requires, “you”, “your” or “user” shall mean any person accessing the Website. The term “we”, “us”, “our” shall mean the Company.

We reserve the right to make changes to this Privacy Policy at any time. Any such modifications will become effective immediately upon posting to the Website, and your continued use of the Website and/or the services constitutes your agreement to such modifications. You agree to periodically review the current version of the Privacy Policy as posted on the Website.

PERSONAL INFORMATION THAT WE COLLECT

Personal Information that is collected as you use the Website includes information that can be used to uniquely identify or contact you. We may collect a variety of Personal Information from you when you contact us via forms, email, or phone, including your name, phone number, e-mail address, organisation name, project details, and any other information you choose to provide.

You hereby agree and acknowledge that the above-mentioned Personal Information is provided by you at your own free will.

HOW WE USE THE INFORMATION

We will use the information that we collect for the following, amongst other purposes related to our services:

• Name and Organisation: To personalize your experience, communicate with you, and provide access to our services and content.
• E-mail Address and Phone Number: To respond to your inquiries, send service-related messages, project updates, feedback requests, and marketing communications (where you have consented).
• Project Details: To understand your requirements, prepare proposals, and deliver our content and digital marketing services effectively.

In order to improve the quality of our Website and services, we may ask you to provide us with information regarding your experiences. Users have the option of choosing not to provide us with this information.

DISCLOSURE OF THE INFORMATION

The Company does not sell, trade, or rent your Personal Information to any third party.

However, the Company cannot fully ensure that such information will not be disclosed to third parties. For example, we may be legally obligated to disclose information to government or regulatory authorities, or third parties may circumvent our security measures.

In the unlikely event that we need to investigate or resolve possible problems or inquiries, we may, and you authorize us to, disclose any information about you to government officials as permitted by Applicable Law.

We reserve the right to disclose any Personal Information as required by Applicable Law and when we believe, at our sole discretion, that disclosure is necessary to protect our rights, protect someone from injury, and/or to comply with a judicial proceeding, court order, or legal process served on our Website.

If the Company becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, your personal information will be transferred to the new entity.

Notwithstanding the above, we may disclose your Personal Information if: (a) we have received your consent; (b) we believe in good faith that disclosure is necessary to protect our rights; (c) to protect your rights and safety; or (d) to investigate fraud.

OPT OUT

H2 Digitants provides all users with the opportunity to opt out of receiving non-essential communications, such as marketing newsletters. If you want to remove your contact information from our lists, you may click the “unsubscribe” link at the bottom of our email communications. 

Service-related communications (e.g., project updates) are not subject to general opt-out.

INFORMATION RETENTION

We retain any Personal Information that you may have provided to us for as long as necessary to fulfil the purposes outlined in this Privacy Policy, for as long as you are a client, and for a reasonable time thereafter to comply with legal obligations or resolve disputes.

COOKIE POLICY

The Website uses temporary cookies to store certain information that we use for the technical administration of the Website, research and development, and to improve the quality of our services.

We may use third-party cookies (e.g., from Google Analytics) to track visitor behaviour and to improve our services. However, such cookies shall not store any kind of personal information, nor shall such information be disclosed to any third party.

These cookies are intended to be automatically cleared when you quit your browser. You are encouraged to use the “clear cookies” functionality of your browser to ensure deletion.

SECURITY PROCEDURES

We have implemented industry-standard security policies, rules, and technical measures to protect the Personal Information we have under our control from unauthorized access, improper use, or disclosure. However, you should be aware that H2 Digitants cannot fully eliminate the security risks associated with the storage and transmission of personal data.

LIMITATION OF LIABILITY

Under no circumstances shall we be liable for any direct, indirect, special, incidental, or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the Website or any portion thereof.

GOVERNING LAW AND JURISDICTION

This Privacy Policy shall be governed by and construed in accordance with the laws of India, without reference to conflict of laws principles. The courts in Ahmedabad shall have exclusive jurisdiction to determine any disputes arising in relation to, or under, this Privacy Policy.

GRIEVANCE OFFICER

The name and contact details of the Grievance Officer are provided below:
Email ID: service@h2digitants.com